Recruitment and Retention Guide and Workshop (2008)

Client: Community Social Services Employers Association (CSSEA)

CSSEA coordinates human resource and labour relations services for its members (i.e., social service organizations). Life Strategies was contracted to support the implementation of various strategies identified in a 2007 CSSEA report on recruitment and retention issues. This project had two main phases: (1) develop a "how to" guide which summarized CSSEA's research, outlined factors impacting recruitment and retention, and provided several practical tips and strategies which could be implemented at a local level; and (2) develop and deliver a 3-hour workshop to introduce the guide; workshops were delivered to CSSEA members at 15+ locations throughout BC. The guide focussed on supporting supervisors and managers with employee recruitment, retention, development, and diversity issues, and became a CSSEA Best Practice Guide.